Testimonials
Amazing RV Dealer. My wife and I have been looking for our RV for a few years… We went to numerous dealerships. Our experience at a number of dealerships around the Central Valley and Northern California were less than pleasurable to say it nicely. We were strung along by a number of “National Dealerships.” They executed a bait and switch campaign on us like i’d never seen before. Our entire RV shopping experience changed as soon as I contacted Nate from DeMartini RV. He was straight forward, professional, trustworthy, and went above and beyond for us. Everything he said and offered from day one was done… and then some! Tony in the Service Department was also exceptional. I have a pretty tight schedule and he has worked with me to get us in and fix the few little warranty items that needed fixing. Tony even worked with our local ford dealership to get Thor Motorcoach to cover some warranty items at the dealership so that we didn’t have to take our coach to another shop! Simply amazing and unheard of… I give my unreserved recommendation to DeMartini RV and their wonderful team! If you’re thinking of purchasing or servicing your existing RV at DeMartini…. Trust me. You’re in good hands!
- Chris B.
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I would like to take the time to write about my experience buying my RV from DeMartini RV in Grass Valley. I initially met with Brent DeMartini when I arrived to look at their stock. He was very pleasant and patient as he showed me what they had and answered many of my questions. I made the decision to purchase and returned the next day with my trade in so that it could be evaluated. The process went very smoothly and I was treated very professionally. I returned a week later to pick up my newer RV and met with Nate Davey. Nate was wonderful! I spent 4 and 1/2 hours with him signing paperwork and going over the RV and how it worked. He was so patient and thoughtful. He went the extra mile so that I could tow the car I had driven safely home. He made sure I had a full tank of fuel and the propane was topped off and all the reservoirs for the engine were full. It sounds easy but it was anything but that as they had had to add my tow package to the newer RV. He did not stop until they had gotten it completely correct and I had no problems going home. Nate even gave me a short lesson on how to drive a Freightliner Diesel. I had already been to Manteca RV and La Mesa RV in Sacramento and they were two of the worst experiences since I had not bought or sold before. I would recommend DeMartini RV and all the employees that I met and that provided assistance to me during the entire process. Thank you again I could not be happier!
- Jan G.
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Brent, Just wanted to thank you for all the help getting us into our new RV. We are so lucky to have gone to DeMartini to buy our DX3. We are so happy! I believe any place else would have sold it to the highest bidder. You went out of your way to hold it for us, that shows integrity, going above and beyond. That is an extremely hard thing to come by these days. You and everyone we worked with made us feel comfortable like we were part of the family and that was really nice. Jennifer and I would like you to know we really appreciate all you did for us. We wish you and everyone that works at DeMartini all the very best!
- Steve and Jennifer W.
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- John L.I wanted to say the our experience with DeMartini RV was spectacular. It was such a good experience that we came all the way from Texas to purchase our Thor XG32 from them rather than buying it 45 minutes from home. From my first phone call just asking questions to our final paper work with Nate, they treated us like royalty. We worked with Brent through it all and can not say enough about his knowledgable and patience. Purchasing a Motorhome is a big deal and they treated us like we were the only people on the planet looking and asking questions. Thank you to Brent, Nate and the rest of the DeMartini crew for putting the "trusted advisor" back in a vehicle purchase.
Texas
I just wanted to tell you guys how great it was working with you.
- Mitch
I bought a 2017 navion 24J on may 16th. I probably did not fit the mold of someone who could pay cash for a motorhome! Holes in levis, but you all treated me with great respect!
We spoke first with Tim D over email, then met with Richard Deraad. On your site. What a great guy, showed me how all the systems work.
Worked with Jon D to do the paperwork!
It went all very good!
Later we met with Phil (don't remember his last name! Sorry Phil!) in the parts/storehouse who helped me get all the necessary accessories!
All in all, i will always recommend Demartinis to anyone I meet!
Thank you guys, much appreciate dealing with you all.
Mitch
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Hi Tim,
My wife and I bought a new Thor Omni XG32 from you not quite two weeks ago. I just wanted to drop you a quick note to give a shout out to one of your employees.
We were having trouble getting the refrigerator to work, and Tony squeezed me in for this morning. Mike took over the problem solving, which took him about 10 seconds flat. But then he spent another half hour THOROUGHLY explaining to me what I had done, and giving me excellent hints for storing and using the coach. He invited me to call or e-mail with any questions in the future.
Although I hope I have bought my last RV, I will have high recommendations for DeMartini RV to all my friends and family. Everybody we dealt with were friendly, professional and courteous. But Mike broke the mold!! If I owned a business, I would definitely want him on the front line representing everything associated with that business. I will also be using DeMartini for all my normal maintenance on the coach.
Thank you, and I hope Mike gets an “atta boy” from the boss!
Barry S.
- Barry S.
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Just want to recognize a great buying experience. I truly felt at ease and not pressured during this purchase from our first phone call till we got the keys from our driver keith/Kevin. All the staff we encountered were smiling and friendly. We made it home a couple hours ago. I will and have recommended to others to purchase from Demartini RV. THIS COACH ROCKS!!
- Tim and Tammy G.
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