Testimonials
My wife and I recently bought a 2015 Forester 3051S from a private party. Having just graduated from a rather simple to operate Lance camper, we were overwhelmed with the complexity of today's mechanical, electrical and technical equipment contained in a newer motor home. We contacted Tony, Service Director at DeMartini's RV Sales and he arranged an appointment for a service tech to go through the entire coach with us. When we arrived, Kevin, the service writer, was first to happily greet us and get us started. He then introduced us to Chris, the service tech who would provide our orientation. Chris was excellent. He was polite, informative, knowledgeable and most of all, patient, as my wife and I peppered him with unending questions. At the end of our time, we had a much better understanding of how to safely and more confidently operate all the whistles and bells of our new motor home. We will certainly use DeMartini for our future service and maintenance needs and would not hesitate recommending them to others as well.
Mike
- Mike V.
.
Dear Sir,
We want to thank Jacob Cooke in Service. We owned a small travel trailer from another company. The storage door fell off while we were pulling it last summer. We came to DeMartini's Service Department where Jacob Cooke took care of us. Jacob stayed in touch with us by email and phone. Jacob ordered and had a replacement door installed from the manufacturer. It took months of persistence on his part. Jacob was so helpful and consciencious, we wanted to buy our next travel trailer from DeMartini. We just bought it Wednesday! Thanks to Jacob Cooke in Service!
We want to thank Cheryl Howard in Sales. Cheryl was understanding and patient last year and this year helping us find the right travel trailer. Twice, we thought we found the right one, only to wait a little longer. Cheryl was helpful and polite with us each time we came in. She showed us through several new Surveyor Travel Trailers. We just bought ours Wednesday, and WE LOVE IT! I'm glad we waited and found one that's perfect for us. Thanks to Cheryl Heward in Sales!
Sincerely,
Benny & Shirley
- Benny and Shirley
.
Dear Mr. DeMartini,
We want to thank Richard Deraad for his customer service and patience while helping us pick out our new motor home.
Due to his knowledge with the RV industry, hea was able to explain the different classes and styles of motorhomes. He was very understanding in helping us decide which class of RV would fit our needs.
We appreciate Richard's knowledge, the quality time he spent with us on details and questions as well as his no pressure demeanor. All of these traits sold us on doing business with DeMartini RV Sales.
Kindest Regards,
Mike and Kathy T.
- Mike and Kathy T.
.
I'd like to express our satisfaction & overall, Contentment with our purchase experience. With first steps onto your property; a sense of Pride, Passion & Prestige were immediately present.
DeMartini has exceeded each of the numerous purchases we've made Throughout our 24 years as business owners. The professionalism & friendly ease of your salesmanship, Rodney, was a pleasure. We thank you, because this held its place in the excitement & overall experience as we drove away (in our New Venetian.) We also appreciate & find comfort in Knowing we may contact you anytime with questions or concerns.
A professional relationship & trust was established quickly. As Tim DeMartini introduced himself & conversed awhile. Proving true to my initial instincts of pride in ownership. Nice touch to feeling valued as a customer!
It is businesses like DeMartini RV Sales that set the Bar high above the rest.
Thank you for exceeded expectations!
It was an unexpected Bonus!
- John and Julie L.
Much respect,
John & Julie
.
Dear Tim,
Sorry we missed you last week when we were in to pick up the new RV. It would have been nice to thank you in person.
We love our new RV and are very happy with the experience we had with DeMartini RV Sales. From start to finish we were treated like valued customers not potential sales quotas. I get to tell you, that is not the case everywhere. We would especially like to thank you for personally seeing to it that we got the Indigo paint – DeMartini style. It looks great!
We wholeheartedly thank you, Richard, Nate and all the behind the scenes folks that made our RV Dream come true. You can be sure we will be telling everyone how great DeMartini RV sales is to deal with.
Warm regards,
JoAnne and Steve
- JoAnne and Steve
Santa Rosa, CA
Hi Tony,
I wanted to thank you and your staff for the great service experience today. The technician very quickly diagnosed the problem and replaced both the TV and DVD player in our new Forester. We were back on the road to continue our trip in less than one hour. That is really outstanding service and makes us glad that we purchased our new RV from DeMartini RV.
- Bob and Chris A.
.
Jon and Tony,
We wanted to express our Thanks and Gratitude to all of the DeMartini employees that assisted us over the last several days, correcting issues with our 2017 Tuscany XTE.
Mike, JP, Kevin, Jacob not sure if there were others that worked on our Coach that we were not aware of - but we were amazed at all that was accomplished in shrinking our list of things that needed attention.
Again - Thank you to all and don't take this wrong, but hope not to see you for quite awhile!
- Scott and Janice B.
Las Vegas, NV
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