To Jon, Jay, and the Entire Staff at DeMartini RV Sales,

This note of thanks is sent to tell you that you made our RV buying experience comfortable and less stressful than we originally imagined.  We really didn't know what to expect, but we're very happy with the selection of the 07 Dynasty.  Reflecting on the time from when we first called to the servicing of our television and satellite system, we truly appreciatd your follow-up phone calls, helping us with the selection, and ultimately the customer service experience.  Hoepfully, we can now get out there and do some safe and enjoyable RVing!  Your sense of humor was good too! 

- John and Jean D.    
Brentwood, CA

We have been using the grass valley shop for all of our repairs for the past two years.  We could not be more satisfied.  They have been able to fix things on our Monaco Diplomat that the manufacturer couldn't.  We even had problems on the road and took to a mobile mechanic and he said that we needed a new condenser for our Dash a/c. DeMartini, Dayne, put an a/c check machine on it and found that the a/c just needed recharged.  Thank you Dayne!  We don't ever like to have service of course but if we do we only take it to DeMartini!

- Ann G.    

We went to DeMartinis with our fleet wood rv to get a bigger one that was longer with more slides with possible. We had a pre-approved loan, but it had high interest! We had to declare bankruptcy in 2007 because the economy was crashing and my husband and I both lost our jobs and our home. It's been a long hard road working to get credit back. We had bought another home in Michigan, but decided to sell and become full timers. We went to DeMartinis and they set us up in their little campi g area with electric, water and dump. Jon thought he might be able to help us get a better loan. The one we had was 12% interest for 80 grand, and he got us one for 120 grand at 8% percent interest. We were so happy and ended up getting an rv that we only dreamed of having. We have a beautiful home all from the hard work at DeMartinis. They did a fabulous inspection and cleaned for us. It looked like brand new!! We were there for over a week, and they were so kind and helpful the entire time!! I highly recommend DeMartinis rv. In fact, the only reason we found out about them was from a couple we meet at an rv park that had been searching for an rv and ended up there. They couldn't say enough good things about this place. So we decided to check it out and we are so grateful we did!!!!

- Katheryne C.    
Scotts Valley, CA

We purchased a new Thor Tuscany from DeMartini. Made the deal, including the trade via email and long distance phone calls.

As anyone would be, we were apprehensive doing business long distance, sight unseen with a trade in.  We were treated fair, received a great deal on the new coach.   Upon arrival after driving 10 hours, our new rig was up front, prepped, tanks full and ready for inspection.  There were NO surprises.  Everything went per plan.

This dealership was so much nicer to deal with than any of our local dealerships (Utah) I would recommend DeMartini to anyone looking for an RV.  If I am ever in the market again, I will return.

The staff even helped us find a local restaurant that allowed our dog to dine with us on the patio.  We needed some lug nut covers, as some where dented at the factory.  They ordered them in and promptly sent them on to us.

- Kim M.    

Working with Kevin the Service Manager is always a good experience.  He has been more than accomodating over the past five years since we purchased our motorcoach from Jon DeMartini.  We would recommend their sales and service to anyone looking for a trade or new coach...

- Judy C.    
Grass Valley, CA

I have had experience with sales, finance & insurance, and with service at DiMartini RV. I traveled from France several years ago after making a deal with Tim DiMartini via the internet. I purchased a diesel-pusher coach there, and the purchase and F&I experience was the best that I have had. I recently had a problem resolved by the DiMartini service department on our 2013 Thor Tuscany coach that a dealer back east had worked on and couldn't fix the problem. The DiMartini service department had us in and completed the repairs in a couple of hours. My wife and I very highly recommend DiMartini RV for whatever needs that one might have related to RVs.

- James C.    
Bradenton, FL

Hi Tim,
   I wanted to thank-you and your staff for taking such great care of Tim and I. Cheryl was so kind and helpful, her lot was pretty busy when we arrived yet we felt as though we were her only customer. She took care of us as well as answering questions,showing trailers and taking phone calls. She was awesome. Your service crew and parts people were also terrific, we truly felt like family when we left. You should be very proud of the business you have built as well as the staff you have surrounded yourself with. We will never shop anyplace else for our RV needs.

- Tim and Ana S.    

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