Hi Tim,- Tim and Ana S.
I wanted to thank-you and your staff for taking such great care of Tim and I. Cheryl was so kind and helpful, her lot was pretty busy when we arrived yet we felt as though we were her only customer. She took care of us as well as answering questions,showing trailers and taking phone calls. She was awesome. Your service crew and parts people were also terrific, we truly felt like family when we left. You should be very proud of the business you have built as well as the staff you have surrounded yourself with. We will never shop anyplace else for our RV needs.
We recently purchased our second motor home from DeMartini a 2012 Georgetown.- Sheila R. and Michelle P.
DeMartini's attention to every detail is outstanding!!. AND equally their service department!. (not the now you bought good luck see ya attitude) we have read about!!!
We have had the RV there several times for follow up warranty work.
Kevin the service manager, is wonderful keeps you informed of the servicing process he emails or calls keeping the customer informed, the work is always done in a timely manner and the workmanship is excellent...his entire staff is outstanding.
We feel very fortunate to have DeMartini's wonderful customer support and the excellent service they offer.
Customer satisfaction is the number one priority of DeMartini !
Sheila R. and Michelle P.
I purchased a used Monaco and traded my previous motorhome. Jay Griffin, Kevin Parker, and Jon DeMartini were all great to work with and have been outstanding ever since. I can't say enough about the service department! I've called multiple times with questions as I learned the new rig and I've always received great information. When I had the rig in for annual service and installation of the washer/dryer something drained my coach batteries. Kevin called in one of his tech's on a Saturday and they did a thorough check of all the systems and got me on the road for a planned vacation. It's this type of service that will keep me a loyal customer.- Donald B.
Elk Grove, CA
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